Dots: Connected – Thanks Chris
I’ve always felt I’m a good “connect the dots” kind of person, whether those dots are people, concepts, initiatives, strategies, etc. In a sense a big part of my job now is helping entrepreneurs connect dots: their business concept to markets, their markets to market pain, market pain to opportunity and opportunity to investment. I’ve written [...]
Do you annoy your customers?
I love that sign you see every once in a while in a diner or dry-cleaners: “If you loved our service tell your friends, if not tell us.” That’s a great sentiment and was probably hung on the wall to send the message that management is truly interested in quality service and being responsive to [...]
