Everything else

Do your Customer Satisfaction questions have meaning?

I stopped at Lowes tonight on my way home to pick up some deck cleaner.  I was standing in line behind a guy buying a length of copper pipe.  When it was his turn, the first thing the cashier asked him was the obligatory “Did you find everything you were looking for today?”. The guy [...]


A Personal Brand lesson worth sharing

When I moved into my house a couple years ago, it wasn’t long until I found a nice little neighborhood wine bar right down the street.  A lively spot, it was perfect for entertaining friends, or meeting new ones.  They also had free wireless, and late one afternoon I needed a quiet place to concentrate [...]


Rethinking / Refocusing

I read a couple blog posts over the last few weeks that have me thinking.  The first was written by a pretty successful blogger who writes on the topic of professional blogging.  His point was not to look at the “A List” bloggers for inspiration or ideas on how to make money on your blog.  [...]


Amen, brother!

Seen on a sign outside a church on the way to work this morning: We believe in the separation of church and hate”


30 second MBA?

I finally got around to reading through the recent Fast Company magazine, and saw a little promo for one of their online features: The 30 Second MBA.  Normally I never check those kind of online features out; they are almost always characterized by little value and/or over the top marketing.  I respect Fast Company though [...]


Recession 101

Seen on a billboard heading out of downtown Cleveland: Recession 101: It’s a test not a final


4 twitter misconceptions (IMHO)

Like everyone else it seems, I’m fascinated by twitter.  Not so much the actual usage of it, more how others use it, business models that will develop around it, and what the future holds in store for it.  Opinions about the service seem to be fairly polarized, but as we say in the startup business, [...]


The Quarter in Review – 2009 Q1

Many of the blogs I read have quarterly, or even monthly recaps.  Some of these blogs are personal some are professional, and the information in their recap generally reflects their orientation. Personal blogs tend to focus on their best content, what keywords seem most relevant in their space, comments or discussions of interest, etc.  The professional blogs [...]


Shameless self-promotion

As in, I’m about to shamelessly self-promote myself.  Well, not actually myself so much as my blog. A few posts back, I wrote about a new feature I had added to the blog, the “Great Posts from Around the Web” widget.  Using free ranking services available from Postrank, I built an automatically updating list of [...]


Re-tagging comments welcome

I still have a couple surprises left from when I talked about several upcoming site changes in my 100th post.  They are underway and I think you will like them both. One of them has to do with a change that should make it easier to find more posts on the site you want to [...]