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My entrepreneurial scorecard
Lists of entrepreneurial qualities abound on the web. Heck, I even ran a couple surveys when I first started this blog. After a couple years of working with entrepreneurs and start-ups, I’ve come to the conclusion that while entrepreneurs in aggregate do exhibit many similar personal qualities, the success of their start-up is a different [...]
So what?
At one point in my career I worked for the U.S. division of a large, international consulting firm. I held a variety of positions, the last being account executive. This company wasn’t as rigid as some I’ve seen with enforcement of “officially sanctioned” sales presentations, but toward the end of my time there, they became [...]
3 Customer Satisfaction models
I’m always amazed by the number of companies that don’t do customer satisfaction surveys. And yes, I consider independent consultants “companies”. There is only upside to satisfaction surveys and very little downside, in my opinion. Among a myriad of benefits, post-project customer satisfaction surveys: Are a source for great testimonial quotes. Put these on your [...]
If we did it for them…
There are many ways to learn, and part of the path to personal and professional excellence is not only making the commitment and focusing on self-development, but also discovering and creating learning opportunities. While we can create many of our learning opportunities on our own, I also believe that learning opportunities perfectly suited for where [...]
10 Questions with… Rob Felber
When I started my new position in the incubator a couple years ago, it wasn’t long until I met Rob Felber. I think it was maybe the third entrepreneurial event I went to. It was showcase event, intended to let regional up and coming young entrepreneurs network and show off their startup. There was Rob, [...]
4 twitter misconceptions (IMHO)
Like everyone else it seems, I’m fascinated by twitter. Not so much the actual usage of it, more how others use it, business models that will develop around it, and what the future holds in store for it. Opinions about the service seem to be fairly polarized, but as we say in the startup business, [...]
Stories from the field: Clarity
I talk a lot about focus and hard work when it comes to entrepreneurs. I’ve always had in the back of my mind though, that each have their flaws as core entrepreneurial qualities; focus can easily become narrow-mindedness, and activity does not necessarily translate into progress. So I always kind of felt like there was [...]
List of entrepreneur-penned blogs
Big list of entrepreneur blogs over at altgate. 77 last time I checked. Bonus #1 is Furqan offers a Google Bundle of the blogs so you can grab them all at once if you’d like. Bonus #2 is at the start of the post, he also links to a huge list of VC blogs. Go, [...]
Building your brand through Customer Service
There’s been something rattling around in my head for quite a while now. Not quite a full-fledged thesis, but definitely more than a idea. It’s equal parts opportunity, growth and commitment, and it all hinges upon a not so simple question. What the hell happened to Customer Service? I trust I don’t need to make [...]
10 Questions With… Green Kids Rock!
I met Wendy Wercion about a year ago. I really can’t remember how we originally met, but from our first meeting on Wendy’s passion and commitment were unmistakable. I meet with lots of entrepreneurs. Many of them fade away after that initial meeting. A small percentage of them become coaching clients. Some of those go [...]
