Author Archive
Five levels of Nike…
More running inspiration tonight from, of all places, the treadmill: Do it when you’ve never done it before: Passion. Do it when you know you can: Consistency. Do it when you don’t want to: Committment. Do it when you’re not sure you can: Faith. Do it when you know, in your heart of heart you [...]
Dealing with Defeat
Christmas of 2009, a friend of mine gave me the book Born To Run. The book is about a secluded tribe of Indians living in the Mexican Copper Canyon. Isolated and independent, a large part of their culture revolves around running – extremely long distance running to be specific. If you are a runner, you [...]
A measure of effort
I regularly have grand inspirations while I run; this is pretty common with other runners I’ve found. Generally though I either forget my inspiration once I get home, or I remember it but it doesn’t sound as grand post-run once all the endorphins empty out of my brain. Not only did I remember tonight’s inspiration, [...]
The Irony of Aspiration
I had the opportunity to run in the Akron Marathon this past weekend. Some friends of mine were putting together a relay team and invited me to run one of the legs with them. For those of you in the Akron area, or anyone looking for another marathon option, the event was a lot of [...]
Start a (positive) movement
Those of you that know me, know that I do a fair bit of running; trail running to be specific. I’m blessed to live in an area of the country where within a 5-15 minute drive, I can be on virtually limitless, forest canopied singletrack trail. While I prefer more primitive, and therefore more remote [...]
Stop defending your Passion
Passion and Entrepreneurship go hand in hand. Read any blog about entrepreneurship, or written by an entrepreneur, and you’ll find an abundance of it. Do a Google search on entrepreneurial qualities and you’ll find passion at the top of many of those lists. Passion is considered so important to success, that we entrepreneurial coaches actually [...]
The Pitch Staircase
There isn’t a whole lot of mystery as to what should go into a basic investor pitch, yet the entrepreneurs I coach have a habit of getting in their own way. I’m not sure if it’s because I deal mainly with early stage, high-tech start-ups and scientists/engineers love details, or whether people just want to [...]
A Simple Trick for Strengthening Customer Relationships
Continuing the Customer Satisfaction theme of late, DCO reader Lauren sent me an article related to my recent post asking if your Customer Satisfaction questions have meaning. Thanks Lauren! As I read it, the article set out two important points: A relationship that has had a problem, and the problem was handled well, is a [...]
Do your Customer Satisfaction questions have meaning?
I stopped at Lowes tonight on my way home to pick up some deck cleaner. I was standing in line behind a guy buying a length of copper pipe. When it was his turn, the first thing the cashier asked him was the obligatory “Did you find everything you were looking for today?”. The guy [...]
Two Types of Goal Lists
Many of you know I’m a runner, primarily a trail runner. While my long-term objectives revolve around endurance events (those longer than a marathon), I run a variety of formats and have registered for a handful of races already this year. Like many athletes, I generally think about goals not only for my training, but [...]
